Customize spam filter settings in Google Workspace

If you have the legacy gratuitous edition of G Suite, upgrade to Google Workspace to become this feature.

This article is for administrators. If yous're using Gmail, acquire how to mark or unmark spam in your Gmail account.

Gmail spam filters automatically move spam email messages (sometimes called junk mail) into users' spam folders. Yous can't turn off Gmail'southward spam filters, but you tin can create filters that:

  • Featherbed spam classification for messages received from users on an canonical senders listing that you create.
  • Bypass spam classification for messages received from senders inside your domain.
  • Put spam messages in quarantine so you can review them before they're delivered to users.
  • Filter bulk email more than aggressively.

Where you tin utilize spam filters

You tin can apply spam settings and filters per organizational unit. Settings and filters use to all users in the organizational unit. Users in child organizations inherit the setting from the parent organization.

Spam filter settings tin can't be applied to groups. Spam filter settings impact groups users who are in an organizational unit of measurement where the setting is applied.

Create an approved senders list to bypass spam filters

Approved senders are trusted users, and then letters from these users can bypass spam filtering. You can create an address list of approved senders that bypass Gmail'southward spam filters. Create the list with private email addresses, or by adding an entire domain.

All-time practices for canonical senders lists

Some tips for working with approved senders lists:

  • When possible, use the same approved sender lists for multiple Gmail settings. For example, you can apply the same listing for Spam settings and Restrict delivery settings.
  • Match From addresses with entries in the approved sender listing. Gmail checks the addresses or domains against the From part of the message header, not confronting the Render-Path part of the header. For this reason, From must match an address or domain you entered in the approved senders listing.
  • An canonical senders list that includes a domain is also applied to the subdomains.
  • If the sending domain has a DMARC policy gear up to reject, the policy overrides any settings for an canonical senders list.
  • Approved senders lists are subject to Gmail settings size limits.

Add a list of approved senders that featherbed spam filters

Note: These settings only apply to incoming messages.

  3. On the left, select an organizational unit.
  4. Point to Spam and click Configure.
    If the setting is already configured, point to the setting and click Edit or Add together Another.
  5. For a new setting, enter a unique proper name or description.
  6. Check the Bypass spam filters for messages received from addresses or domains within these canonical senders lists box.
  7. Click Use existing list or Create or edit list to select an existing list, or create a list of approved senders. To add a new list:
    1. Click Create or Edit list.
    2. Scroll to the lesser of Manage address lists , and click Add address list.
    3. Enter a name for the new list.
    4. Click Add address.
    5. Enter email addresses or domain names. Use a space or comma between each entry.
    6. (Optional) To bypass this setting for approved senders that don't have authentication, you lot tin can turn off "" Authentication required for each user. This bypasses SPF and DKIM authentication.
    7. Click Save to salvage the new address list.
  8. (Optional) To plough on other spam filter options, check the box side by side to each option.
  9. At the bottom of the settings page, click Salve to save the new spam setting.

It can take upwardly to 24 hours for your changes to have effect. You lot tin can track changes in the Admin panel audit log.

What if I get spam or malware from someone on the approved senders list?

If you go spam or malware from an approved sender:

  • If an approved sender sends spam, the messages are delivered to the recipient's inbox, non to the spam folder. Bypassed messages brandish a banner: "This message wasn't sent to Spam because of your organization's settings."
  • If an approved sender'south message has a virus or is part of an email attack, Google'due south virus filters prevent information technology from reaching your users.
  • Ask the sender to set up upwards DMARC so their valid messages are delivered to the inbox, and not sent to spam.

More spam filter options

To further customize how Gmail bypasses spam filtering, employ these Spam setting options.

Spam setting option Clarification
Exist more aggressive when filtering spam Turns on more aggressive spam filtering. It's probable more messages volition be marked spam and sent to users' spam folders.
Bypass spam filters for messages received from internal senders

Bypasses spam filters for internal letters from users within your system. Learn more about bypassing spam filters for internal senders.

Authenticated letters from subdomains, including subdomains not hosted by Google, are treated as internal messages.
Put spam in administrative quarantine Sends filtered messages to email quarantine for review, instead of sending them to the user's spam binder.

When you lot remove messages from quarantine to be delivered to users, they're checked against Gmail's spam filters once again.

Filter beliefs with multiple filters

Some spam filter options are applied to the entire organizational unit where the filter is used. They likewise override any other filter for the organizational unit of measurement that has the selection turned off. These options are:

  • Bypass spam filters for messages received from addresses or domains within these approved senders lists.
  • Be more than aggressive when filtering spam.
  • Bypass spam filters for messages received from internal senders.
  • Put spam in authoritative quarantine.

Related topics

Spam and authentication

  • Avant-garde phishing and malware protection
  • How sender authentication protects your domain
  • Ready and manage e-mail quarantines
  • Domain-based Message Authentication, Reporting, and Conformance (DMARC) policy

Using address lists

  • Using accost lists in Gmail settings
  • Gmail settings size limits

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